During Your Visit
When bringing in your pet for a checkup please remember they may be a little uneasy about new people and animals. This is one of the reasons we ask that you restrain your pet before coming into the hospital.
We suggest that animals be placed on a leash or in a pet carrier before entering the waiting room. Your pet and others in the waiting area will appreciate the extra care. We offer two separate waiting areas for your pet's comfort.
If you think your pet may have a contagious disease, please call us at 989-781-3600 with the details. We may wish to have you wait in a free exam room rather than expose other animals to the problems.
Payment is expected at the time services are rendered, or upon discharge for hospitalized patients. For your convenience we gladly accept cash, personal checks, VISA and MasterCard. Monthly billing options are possible in select instances, but these must be authorized in advance.
We make every effort to maintain fair and reasonable fees consistent with the services provided. An estimate of proposed services is available upon request. We will consult with you if any changes in a diagnostic or therapeutic plan are needed which will either increase the risk to your pet or alter the estimated fees.
To allow ample time for all patients and scheduled surgical procedures, we see patients by appointment only. If you would like, please download and fill out the client form so that we may have the most up to date information on you and your pet.
Like humans, pets do not synchronize their illnesses with our appointment book; and surgical procedures sometimes take longer than planned, so an occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. A phone call is appreciated if an appointment needs to be rescheduled.
We are excited about our accreditation by the American Animal Hospital Association! CLICK HERE to see what this means for you & your pet.
All of the Doctors as well as the Staff are wonderful. They are so caring and treat my Bichon like she is their very own pet. They take their time to explain everything and make sure you understand how to take care of your pet when you take it home. I even have had calls the next day just to see how my furry baby is doing and ask if I have any questions. Do I have a favorite Vet? Not really. I love all 4 of them. ArleneC.
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We strive to provide complete care for our patients. Learn more about all the services we provide.Read More